Jitterbug Smart4
User guides
Get to know the features and applications that come with your phone and how to adjust the settings.
How-to cards
Use our quick start cards for at-a-glance instructions.
Features & specifications
- Loud and clear dual speakers
- Long-lasting battery (up to 37 hours of talk time) with fast charging
- Call captioning for real time speech-to-text
- Voice typing and video chat
- Built-in voice assistant (say “Hey Google”)
- High-quality front- and rear-facing cameras
- GPS- and Bluetooth-enabled
- Speed dial
Common questions
Wi-Fi and Bluetooth
On the Home screen, drag to scroll down, and tap Settings.
Tap Wi-Fi and Bluetooth.
Tap Wi-Fi.
On the top gray bar, tap Off to change to On. If the bar is blue and marked On, it's on.
Tap your network name from the list.
Enter the network password and tap CONNECT
NOTE: Tap “Show password” to view the text as you type. If you don't know your network name or password, contact your Internet Service Provider (ISP).
If your home already has Internet access and a Wi-Fi network, sometimes called a “wireless network,” you can connect your phone to your Wi-Fi connection to reduce data usage on your monthly data plan allowance.
When successfully connected to your Wi-Fi network, all data usage will go through your home’s Internet access instead of Lively's cellular network.
NOTE: Periodically check the Status Bar to confirm if you are connected to Wi-Fi. If not, data use may be deducted from your monthly data allowance. If you are connected to Wi-Fi, you will see this in the Status Bar.
Accessibility
For visual impairments: The Jitterbug Smart4 has a text-based menu that is organized in a single list on a large, bright screen. Voice Typing makes writing texts and emails effortless.
For hearing impairments: The Jitterbug Smart4 has a hearing aid compatibility (HAC) rating of M3/T4 and will work with most hearing aids. Powerful dual speakers make conversations loud and clear. There's also a live call captioning optioning for seeing spoken words as text in real time while on a call.
General
You can select from 13 pre-loaded ringtones.
The Jitterbug Smart4 features an easy-to-use Lively experience based on a customized version of the Android 14 operating system.
To get the most out of your Jitterbug Smart4, it is important that you link your device to a Google account, also known as Gmail. If you don’t have a Gmail account, we highly recommend setting one up. It is the best way to keep your contacts, emails, calendar events, tasks, and apps backed up and protected in case anything happens to your phone. It will also grant you access to the Google Play Store, which allow you to download apps and update your existing apps.
Creating an account is free. You will have the ability to sign into an existing Gmail account or create a new one when you setup your phone for the first time or when you open the Play Store app for the first time.
Wireless Emergency Alerts (WEAs) and the Emergency Alert System allows consumers who own compatible mobile devices to receive geographically targeted, free text-like messages alerting them of imminent threats to safety or missing person alerts in their area (i.e., AMBER Alerts).
WEAs only cover critical emergency situations. Consumers can receive four types of alerts:
"National Alerts" issued by the President of the United States or the Administrator of FEMA;
"Imminent Threat" alerts involving imminent threats to safety or life;
"AMBER Alerts" about missing children; and
"Public Safety Messages" conveying recommendations for saving lives and property.
WEAs are broadcast to the geographic area affected by an emergency. If you receive the alert, it is because you are located in a geographic area that is impacted by the alert.
To receive a WEA, your phone must be WEA-capable, switched on, not on "airplane mode," and in the vicinity of and receiving service from a cell tower of a wireless carrier that participates in WEA.
Adjusting your alert settings
WEA alerts don't cost any money, and you can adjust the alerts you get in your phone's settings. The FCC prohibits consumers from blocking national alerts. Therefore, while you can adjust your alert preferences, you will still receive nation-wide alerts.
Need more help?
Give us a call
If you have additional questions, please call our Customer Service representatives, available weekdays 7 a.m.–10 p.m. ET and weekends from 9 a.m.–6 p.m. ET.