Lively SIM Card
Lively services, now on your own phone
Now you can get Lively's exclusive services, including 24/7 emergency help, on your own phone. Call 1-800-950-2759 to buy.
5GB Data
Limited time
- Unlimited talk and text
- 5 gigabytes of data included
Unlimited Data
Limited time
- Unlimited talk and text
- Unlimited data included
Access exclusive Lively services
Lively can help you stay connected, safe and healthy with our exclusive services. From everyday questions to emergencies, you can count on our 100% U.S.-based caring team.
Help in emergencies
With the touch of the dedicated button, Urgent Response connects you to Certified Agents who can help in emergencies big or small, 24/7. You can also be connected to a nurse or doctor for medical advice or prescriptions and refills, even nights and weekends
Automatic family notifications
Friends or family can get alerts when you contact Urgent Response through the Lively Link app. They can be reassured knowing they’ll be notified of an emergency.
100% U.S.-based operators
Anytime you call, we treat you like family. Our kind and knowledgeable caring team is specially trained and will take the time to listen and help you with whatever you need.
Get access to Lively's exclusive services on your own phone
With Lively's SIM card kit, you can enjoy 24/7 support from our 100% U.S.-based caring team, plus help in emergencies, big or small. With any Lively plan, you get:
No long-term contracts
Switch plans anytime
100% U.S.-based caring team
Fast, reliable nationwide coverage
Keep your current phone number
Prefer to buy in person?
Our 100% U.S.-based team is just a phone call away
Now you can get Lively’s exclusive services, including 24/7 emergency help, on your own phone!
Flexible and affordable unlimited talk and text plans
No long-term contracts
100% U.S.-based caring team
Fast, reliable nationwide coverage
Keep your current phone number
Common Questions
Currently, you have to call our Retail Activations team to activate a SIM card. Prior to calling, be sure to have your device IMEI and SIM ICCID on hand. You can retrieve the IMEI by entering *#06# on your phone keypad. The SIM ICCID is printed under the barcode on the physical SIM card.
For SIM Kit Users
To transfer your current phone number to your new SIM card, call the Lively team at 1-866-233-3436. Hours of operation are 7 a.m.–10 p.m. ET and weekends from 9 a.m.–6 p.m. ET..
For Jitterbug Phone Users
Make sure your Jitterbug phone is powered on and has cellular service.
Log into My Account. (If you don't yet have an online account, you'll need to create one.)
We’ll ask a few questions about your old carrier and guide you through requesting a transfer.
Tip: It is helpful if you have a copy of a recent phone bill or have access to your online account from your old carrier. You will be asked to provide some account information.